A friend of mine recently shared the following article on Facebook about a study that was just published by Dr. Roy Lewicki and others at the University of Ohio on the subject of what constitutes an effective apology:
The Six elements of an Effective Apology, According to Science
While the information contained in Dr. Lewicki's study is certainly relevant, it is more or less a rehash of the material which Dr. Gary Chapman presented in his book The Five Languages of Apology: How to Experience Healing in All Your Relationships, which was published ten years ago.
Five of the six points in the OSU study's "new research" are directly lifted from Dr. Chapman's points - and they are almost verbatim quotes. To show just how closely Dr. Lewicki's points are to Dr. Chapman's, I will present the OSU study's list in the first column below, and then I will present the matching points from Dr. Chapman's book in the second column:
|OSU Study ||Dr. Chapman's Book |
|1. Expression of Regret ||1. Expressing Regret |
|2. Explanation of What Went Wrong ||n/a |
|3. Acknowledgment of Responsibility ||2. Accepting Responsibility |
|4. Declaration of Repentance ||4. Genuinely Repenting |
|5. Offer of Repair ||3. Making Restitution |
|6. Request for Forgiveness ||5. Requesting Forgiveness |
That being said, the OSU study ultimately draws the wrong conclusions; the OSU study suggests that there is one formula for apologies which works in all situations, whereas Dr. Chapman's book demonstrates that what is most-important in an apology for one person may not be for another.
For example, taking responsibility is of paramount importance to me, but not so much for my spouse. However, requesting forgiveness is extremely important for her, and yet Dr. Lewicki suggested that you could leave out the request for forgiveness entirely. If my wife and I were to follow the OSU study's recommendations, she and I would be apologizing to each other in ways that do not align with the other's communication needs, which will undoubtedly result in additional strife at a time when effective communication is most critical.
In contrast to the OSU study's conclusions, Dr. Chapman's recommendation is that each partner in a relationship learn their partner's expected form of apology and strive to address their partner's needs when expressing their apologies. Attempting to pigeon-hole the communication requirements for every relationship based on a single formula as the OSU study suggests is ludicrous.
So ultimately the OSU study is heavily plagiarized from Dr. Chapman's pre-existing research, and yet that study still manages to arrive at an incorrect outcome.
When I was a child, there was an excitement that preceded Christmas as it approached each year. I am sure that most everyone knows what I mean by that statement; whether you are longing for Christmas, Hanukah, Ramadan, Kwanzaa, or even if you are an atheist that participates in some form of secularized holiday celebration. There is a sense of childhood excitement that surrounds the season; it could be the gifts, the decorations, the music, or a host of other contributing factors.
In a small way, I experience something like that feeling each week of the year; every Wednesday night for the past decade or so, my wife and I have had "Date Night." I do my best to never schedule anything that conflicts with this tradition; and as each Wednesday comes around, I look forward to going out to dinner or a movie with my wife in something of that same good-natured attitude of child-like expectation that I used to have at Christmas.
Date Night is a recent endeavor for us; which is unfortunate, but somewhat unavoidable. Both Kathleen and I went directly from living at home to being young, married, and poor; and soon after that we became parents. We were great friends in High School and our first year of college, but we jumped forward several years almost overnight; and as a result, we went from being children to being parents with barely a chance to discover who the other person really was.
Please don't misunderstand me - parenthood was a mixed blessing of training and teething, schooldays and sporting events, chaos and concerts, happiness and heartaches; and I would not trade a moment of my joys or sorrows as a parent. (Well, maybe I could do without the memories from one of my daughter's first boyfriends - and he knows who he is. ) But that being said, Kathleen and I missed out on the opportunity to explore who we were as a couple all those years ago; which is why I enjoy each week's rediscovery that long before I loved my wife, I actually liked my wife.
There is a wonderful scene in the musical Fiddler on the Roof where the main character, Tevye, asks Golde, his wife of twenty-five years, "Do you love me?" I didn't fully understand this scene when I was younger; I simply thought that it was amusing.
But in recent years, Golde's responses to Tevye's simple questions have impacted me differently.
"For 25 years I've washed your clothes,
Cooked your meals, cleaned your house,
Given you children, milked your cow.
After 25 years, why talk about love right now?
"For 25 years I've lived with him,
Fought him, starved with him.
25 years my bed is his;
If that's not love, what is?"
I truly loved my wife on the day that we exchanged rings and we both said "I do" before our friends and family. The reasons why I loved my wife on that day are still there: she has an odd sense of humor, we complement each other well, and she is my best friend. But the trials and tribulations that we have endured together over the past twenty-seven years have changed the dynamics of that relationship.
In our marriage vows Kathleen and I promised to love each other for richer or poorer, for better or worse, and in sickness or in health; and we have endured each of those seasons in due course over our many years of marriage. It is precisely that collection of experiences that has bonded us together in ways for which a night out every week could never substitute; in much the same way that veterans of a war are bonded together in a way that supersedes the love between the closest of siblings.
Two years ago, on our twenty-fifth anniversary, I gave Kathleen a framed portrait that contains our wedding photos and the following quote from Mark Twain:
"Love seems the swiftest, but it is the slowest of all growths. No man or woman really knows what perfect love is until they have been married a quarter of a century."
In many ways that sums up my feelings: I loved my wife when I was nineteen for as much as I understood that concept at the time; but now that I am somewhat older, and perhaps somewhat wiser, I love my wife in ways that I couldn't possibly have understood back then. I tell Kathleen every day that she is my favorite person; and because of that, every week may not be Christmas, but just the same - I look forward to spending each week with her all the more.
Valentine's Day is just around the corner, which is always an occasion for me to become a little introspective. With that in mind, I remember the days of our courtship when we would promise to love each other forever and to grow old together; yet now as I look back on our lives, I realize that we had no idea what we were saying. We were young and in love and completely clueless about what being in love really meant.
Mark Twain once wrote that “No man or woman really knows what perfect love is until they have been married a quarter of a century,” and now that we have passed that milestone I can look back and begin to catch a glimpse of this elusive concept called “true love.”
Love has meant staying together through times of destitute poverty when we didn’t know from where our next meal would come. Love has meant enduring months of separation when I was serving abroad in our country’s armed forces. Love has meant countless sleepless nights raising children and meeting their every need. Love has meant staying by each other’s bedside to nurse one another back to health. Love has meant walking side-by-side through that timeless season of joy mixed with pain that all parents must suffer when watching their children grow up and leave home.
Over the years I have learned that true love is not the offspring of well-meant promises made hastily in your youth; true love is borne of a thousand little things over thousands of days and nights as you grow older together, until you find that so much time has passed that you cannot remember a time when you were ever apart.
Will Durant wrote that "The love we have in our youth is superficial compared to the love that an old man has for his old wife," and I have found my greatest joy in growing old with you.